Committed to Data Protection · GDPR Compliant

Pk 64 Privacy Policy — How We Keep Your Data Safe

At pk 64, your personal information is treated like a trust. In this Privacy Policy, we clearly explain — what data we collect, how we store it, who we share it with, and how you can stay in control of your own information.

Last Updated: June 1, 2026
256-bit
SSL Encryption
0
Sale to third parties
72 Hours
Deletion timeframe
GDPR
Standards compliance
1

Introduction — What Is This Policy About?

Every time you open an account, place a bet, or contact support at pk 64, some information is shared with us. This Privacy Policy ("Policy") outlines our responsibilities and commitments regarding that information.

We believe your data belongs to you — not pk 64. That's why we collect only what's necessary, keep it secure, and never share it with third parties without a valid reason.

This policy applies to the pk64.im website and all associated mobile applications and services. By using pk 64's services, you are considered to have accepted this policy.

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Our Commitment: Your data will never be sold. This is a core principle of pk 64.
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What information is collected?

Pk 64 collects two types of information — what you provide directly, and what is automatically collected while you use our services.

Information You Provide Directly:

  • Identity Information: Full name, date of birth, nationality
  • Contact information: Mobile number, email address, current address
  • Identity verification documents: National ID card or passport (for KYC verification)
  • Financial Information: Mobile banking number (bKash/Nagad/Rocket)
  • Support contact: Messages sent via live chat or email

Automatically Collected Information:

Data type Example Purpose
Device information Device model, OS version Security
IP address User Network IP Fraud prevention
Browser information Browser type, language settings Experience improvement
Activity Logs Login time, betting history Account Security
Cookie Data Session tokens, preference settings Personalisation
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Please note: pk 64 will never ask for your password or OTP by phone or email. If you receive any such request, contact support immediately.
3

How is your data used?

Pk 64 uses your information only for specific, legitimate purposes — and strictly for the purpose it was collected, nothing more.

  • Account Management: For registration verification, login security, and account protection.
  • Payment processing: To verify your identity during deposits and withdrawals.
  • Regulatory Compliance: To comply with anti-money laundering laws and international gaming regulations.
  • Customer Service: To properly address your complaints or questions.
  • Service Improvement: Analytics to improve platform performance and enhance the user experience.
  • Promotional communications: To inform you about new offers or bonuses (you can opt out at any time).
  • Fraud Prevention: Detects unusual activity to keep your account safe.

Pk 64 never sells your data to advertising companies or uses it for unauthorized marketing.

4

Data Storage & Security Measures

Pk 64 servers are hosted in internationally certified data centers. All data is secured with 256-bit SSL encryption and backed up on a regular basis.

How we protect your information:

  • All data is stored encrypted — no one can read it directly.
  • Internally, only authorized staff can access data, and all access is logged.
  • Regular security audits and penetration testing are conducted.
  • If a suspicious login attempt is detected, the account is immediately locked and the user is alerted via SMS/email.

How long is data retained?

After account closure, pk 64 typically retains data for up to 5 years in compliance with international financial regulations, after which it is securely deleted. If you submit a deletion request, all data not legally required to be retained will be removed within 72 hours.

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Security level: pk 64's security team monitors around the clock 24/7. In the event of any data breach, affected users will be notified within 72 hours.
5

When and with whom is data shared?

Pk 64 never sells your data. However, it may be shared in a limited way under certain specific circumstances:

  • Payment provider: With bKash, Nagad, or Rocket — only the information necessary to verify the transaction.
  • KYC service provider: With licensed agencies for identity verification purposes.
  • Game provider: For Live Casino games — only the session data strictly necessary.
  • Law Enforcement: When required by court order or legal obligation.
  • Auditing Body: During audits by the licensing authority.

In all of the above cases, we ensure that the receiving party is bound by appropriate confidentiality agreements before any data is shared.

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What will never happen: pk 64 does not sell your data to advertisers, data brokers, or any other betting platforms.
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Cookie policy

The pk 64 website and app use cookies and similar tracking technologies. Cookies are small data files stored on your device.

You can delete or block cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain pk 64 services.

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Your rights over your data

Pk 64 complies with GDPR and international data protection standards. This means you have clear, defined rights over your data that pk 64 is obligated to uphold.

Right to access
You may request a full list of all the data pk 64 holds about you.
Right to Rectification
You may contact support to request corrections to any inaccurate or outdated information.
Right to erasure
You may request deletion of any data that is no longer legally required to be retained after your account is closed.
Right to Restrict Processing
You may request that we stop processing your data for specific purposes.
Right to Data Portability
You can export a copy of your data in a standard format.
Right to Complain
If you believe it is warranted, you may file a complaint against pk 64 with the relevant data protection authority.
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To exercise your rights: Email us at privacy@pk64.im or reach out via live chat. pk 64 is obligated to respond within 30 days.
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Child protection & data of minors

Pk 64's services are strictly for users aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

If we become aware that personal data from a minor has been collected, it will be deleted immediately and the associated account will be closed.

If a parent or guardian suspects their child is using pk 64, please notify us immediately at support@pk64.im.

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Age verification: pk 64 verifies age before processing withdrawals. Accounts registered with a false age may have all data and funds forfeited.
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Policy changes & updates

Pk 64 reserves the right to update this Privacy Policy as needed. Any changes will be reflected by a revised date at the top of the page. For significant updates, registered users will be notified via SMS or email.

Continued use of pk 64 after any changes constitutes your acceptance of the updated policy. If you object to the new policy, you may request account closure.

To view previous versions of this policy, contact support — pk 64 keeps an archive of policies from the past 3 years.

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Contact — Privacy-Related Inquiries

For any questions, requests, or complaints regarding this Privacy Policy, please contact pk 64's privacy team through any of the channels below:

  • 📧 Data protection email: privacy@pk64.im
  • 📧 General Support: support@pk64.im
  • 💬 Live chat: Available 24/7 on the pk 64 website

Pk 64 is required to respond to formal data requests (such as accessing or deleting data) within 30 days. For complex requests, this may be extended by an additional 30 days — you will be notified in advance if that is the case.

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Version: This Privacy Policy was last updated on 1 June 2026.

Data Security Features at pk 64

We don't just have a policy — we use technology to protect your data too

End-to-End Encryption
All communication between your device and pk 64 servers is encrypted with 256-bit SSL. No third party can intercept or read your data in transit.
Highest Level
Two-Factor Authentication
Enabling two-factor authentication (2FA) at login means your account stays protected even if your password is compromised. pk 64 encourages all users to keep 2FA turned on.
Additional Security
Real-Time Anomalous Activity Detection
pk 64's AI system analyzes every login and transaction. If anything unusual is detected, your account is immediately locked and you are alerted.
Instant Alerts
Data Minimization Policy
pk 64 collects only the information that is strictly necessary. This data minimization approach reduces the risk of data breaches.
Minimal data collection
Automatic data deletion
Data is automatically deleted once its retention period expires. pk 64 proactively removes old data that is no longer required to be kept for legal reasons.
Automatic Cleanup
Regular third-party audits
pk 64's data protection measures are audited annually by an independent auditing body. You may request a copy of the audit report through support.
Verified
🛡️
pk 64 Data Protection Rate
99.9%

Your Data Is a Sacred Trust to Us

Pk 64 holds the personal and financial data of millions of users — a responsibility we take seriously. Security is the top priority in every system update.

Pk 64 has had no major data breach in the past five years. This record is the result of our security team's tireless work.

0
Major Data Breaches (in 5 Years)
24/7
Security Monitoring Team Active

FAQs

If you forget your password, click the "Forgot Password?" button on the login page. Enter your registered mobile number or email, and an OTP will be sent to you. Use that OTP to set a new password — the entire process takes under 2 minutes. If your mobile number has changed or you are not receiving the OTP, please contact our support team. In that case, you may be asked to provide your National ID details for identity verification. pk 64 support is available 24/7 via live chat. For security purposes, password reset links are only valid for 15 minutes — so be sure to use yours promptly.

At pk 64, the minimum bet starts at ৳50 for Sports Betting and ৳10 for casino games. However, the minimum bet may vary by casino or table game — you can check the exact amount within each game. The same rules apply when betting with bonus balance. Starting with smaller amounts means lower risk and a better chance to understand the mechanics — a good habit, especially for new players. To learn more about betting strategies, visit our Betting tips page.

Start betting in a secure environment at pk 64

Your data is secure, your payments are safe, and the odds are the best. Join pk 64 today and get a 150% bonus on your first deposit.

For users aged 18+ only · Terms & Conditions · Responsible gambling

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